How do I return an item?

If you wish to return an item, the first thing you need to do is to contact us at Once you have received a Returns Number from us, you can send your item(s) to:

Spell Beauty Limited, Customer Care Department 101, 143 Kingston Road, SW19 1LJ, London

You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-refundable. If you are sending an item over £50, you should consider using a trackable delivery service or purchasing shipping insurance.

The full details of our Returns Policy can be found here

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