Technical Issues
What browsers does your website support?
Why am I not receiving e-mails from Spell Beauty?
Delivery
What are Pickup Points?
Do I need to bring Proof of ID to collect my order?
Do you deliver internationally?
How long does delivery take?
Can I change the delivery address on an order?
Where is my order?
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Orders and Payment
Can I cancel or change my order?
How can I check the status of my order?
What to do if my card payment is rejected?
What forms of payment do you accept?
Returns, Exchange and Refunds Policy
Why are opened items non-exchangeable?
How do I return an item?
Do I pay for delivery costs when I exchange an order?
What is the exchange period?
Can I exchange my order?
What is your Returns Policy?
See all 7 articles